When will my ILL request be ready for pickup or available for download?

Interlibrary Loan (ILL) requests may take as little as 2 days or up to 2-3 weeks depending on the type of item and its availability. Document delivery materials (items held by NSU) are usually received within 3 working days unless the item is out of the library. Inaccurate information, especially inaccurate citation information, may slow the processing of your request. Be sure to fill out all information requested on the form and that title, issue, and page information is accurate. Including periodical ISSN numbers is helpful. ILL request forms which are insufficiently filled out will not be processed. Be sure to put a date on the form that reflects the time past which you no longer need the requested materials.

When submitting requests, please allow a minimum of 4 business days for article processing and 10 business days for physical loan processing. Submissions with "need before" dates shorter than these may be canceled due to the lack of time to process.

Once the request has been filled, you will be notified via email.