Why was my Interlibrary Loan (ILL) request canceled?

You will receive an email outlining the exact reason why your request was cancelled. Here are the Top 5 reasons ILL requests are usually canceled:

1. We Ran Out of Resources - We could not find a library willing to lend us the item. Requests for a dissertation/thesis are also very hard to retrieve.
2. The Item is Too New - Many libraries will not lend new items and some do not even have the item in hand yet. Items published in the past 6-12 months are difficult to obtain.
3. We Could Not Meet Your Deadline - In many cases, patrons submit a "desired" date instead of an actual "need by" date which may result in not getting the materials. If your submitted "not needed after" date falls below your requested minimums (4 business days for articles and 10 business days for physical items), we may extend the dates to meet those minimums or cancel the request outright.
4. Textbooks - Our library policy prohibits borrowing course materials for your classes.
5. Inaccurate Citations - A citation that is lacking required information or contains conflicting elements may be canceled if we cannot verify what is being requested.

NOTE: Copyright Issues - Copyright law limits how many articles we can fulfill for our patrons and we may have to cancel a request from time to time to comply.